After Automation: What Comes Next?

Digital transformation isn’t a fix-it-and-forget-it operation. Once you’ve transformed your processes, here’s what comes next.


So, you made the jump, and transformed your IT systems with the most efficient processes available. Your legacy systems are gone, or all grown up with new and powerful software, innovative technology has been implemented throughout your organization, and efficiency and productivity maximized across the board. From automation to AI, the digital transformation is complete, and your system is prepared for whatever the future holds. As you survey the results of your time, effort, and innovation, you might be wondering… Now what?

Digital transformation isn’t a fix-it-and-forget-it operation. Once you’ve transformed your processes, here’s what comes next:

Looking Behind

As you bask in the glow of your newly-minted modernized IT systems and software, take a moment to remember the last time you did this. Maybe it was ten years ago, but all those legacy systems that you just tossed out, augmented, or transformed, were once cutting-edge pieces of equipment. Remember that? Just because you have the latest systems now doesn’t mean they’ll remain the end-all, be-all for your company forever. You will need to go through this process of digital transformation again as technology evolves… and that day might be closer than you think.

Learn From The Moment

With your next transformation in mind, take careful note of your strategies and tactics during your current modernization effort. What worked, and what didn’t work? If you hired an outside IT consultant, were you satisfied with their contributions and insight? Or should you hire a bigger team? Or a smaller one? Should your IT team invest in more training before diving in? Did you wait too long to modernize, and perhaps your efficiency took a hit before you got back up to speed? Answering questions like these will help you prepare for your next digital transformation, and help the process go more smoothly next time.

Looking Ahead

We are solidly in the middle of the fourth industrial revolution, and the pace of change and growth in technology is not likely to slow down anytime soon. Part of maintaining your success as an enterprise in the digital age is constantly keeping an eye on the latest developments in the world of technology. No matter how shiny and new your IT systems are right now, with the current growth rates in the technology sector, you will need to modernize again to keep up. By looking ahead for the next big thing, as well as arming yourself with everything you’ve learned from your recent digital transformation, you’ll be able to pivot quickly when it’s time to transform again.

As the world changes, our businesses and enterprises are constantly in a race to keep up with all the exciting new opportunities those changes provide. Whether you are considering digital transformation, are in the middle of your own IT metamorphosis, or have just finished bringing your systems up-to-date, 72® Services is here to help you get up-to-date—and stay that way. If you’re ready to modernize your IT systems, contact 72® Services today.